FAQs

Frequently Asked Plumbing Service Questions

At Inspector Plumber, we take pride in delivering trusted plumbing and drain cleaning services throughout Alton, IL; Godfrey, IL; Bethalto, IL; Wood River, IL; East Alton, IL; Edwardsville, IL; Maryville, IL; Glen Carbon, IL; Collinsville, IL; Jerseyville, IL; and beyond. With over 19 years of experience and a reputation for quality and reliability, we are equipped to handle everything from everyday repairs to complex installations for both residential and commercial customers.


We understand that questions naturally arise when you’re facing a plumbing issue, considering a service, or learning more about what we offer. That’s why we’ve put together a list of FAQs as a go-to resource. Here you’ll find helpful answers that explain our processes, plumbing services, and how we strive to keep your home or business running smoothly. Whether you’re curious about drain cleaning services, want to know more about scheduling, or need clarity on service areas, browse the FAQs below and contact us to learn more!

How long does a water heater last?

According to the U.S. Department of Energy, water heating accounts for around 18% of your home's energy use. As such, you’ll want to make sure your hot water heater is working efficiently. Depending on the size of your household, the average water heater will typically last for about 10 years. However, regular maintenance plays an essential role in extending the lifespan of your water heater. Be sure to obtain reputable hot water heater repair to increase your system's longevity.

Is there an extra charge for weekend or after-hours service?

We understand that emergencies happen and need to be addressed quickly, especially when it comes to water heater or sump pump repair. However, you will incur an extra charge for appointments that take place on the weekends or outside of normal business hours. This is why it’s best to prioritize regular maintenance and make appointments for repairs before the need becomes urgent. Not only will you save money, but you’ll also reduce your levels of stress and frustration while ensuring our technician availability.

What can't I put in my garbage disposal?

In addition to hot water heater repair and sump pump repair, we also handle clogged drains and other plumbing problems. To avoid these kinds of issues, you’ll want to keep certain items out of your home's garbage disposal. Eggs and eggshells, coffee grounds, bones, fruit pits, grease, and non-food items like metals and plastics should never be placed into the garbage disposal. When you’re operating your garbage disposal, make sure to keep the water running to prevent damage.

Do you offer any warranties for your work?

Whether you’re looking for hot water heater repair or simple plumbing fixes, we're confident in the quality of our work. We typically offer warranties on the majority of our services. However, you’ll want to ask your technician about any specific service warranties you have in mind.

Do you offer financing?

We understand that hot water heater repair and replacement can represent a substantial expense for many families. Even an unexpected plumbing leak can throw your budget out of whack. We’re proud to offer flexible financing plans with approved credit.

Do you offer any discounts?

Plumbing services like water heater and sump pump repair are necessary for modern survival. As such, we offer Senior, Veteran, Police Officer, Firefighter, and Medical Personnel discounts. Be sure to ask your technician about these discounts when they arrive for your service call.

How often should I clean my plumbing system?

While cleaning out your plumbing system may not be your favorite activity, crossing these tasks off your list can often prevent the need for water heater or sump pump repair down the line. We recommend you perform preventative maintenance once every six months to avoid costly repairs later on.

Have More Questions?
Reach Out to Our Plumbing Service Company to Learn More!

If you have any additional questions or concerns about our plumbing services, feel free to contact a member of our team today. We would be more than happy to discuss how we can assist you with your next new installation or repair service. No matter the nature of the project, our team is properly equipped with all of the right tools and equipment to get the job done right. Our plumbing service company is proud to provide top-quality solutions for residential and commercial clients across Alton, Godfrey, Bethalto, Wood River, East Alton, Edwardsville, Maryville, Glen Carbon, Collinsville, Jerseyville, IL and the surrounding regions.